General FTP Instructions

FTP site: ftp.journalgraphics.com
Please contact your sales associate for information on aquiring a secure account on our ftp site.

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Placing files on our ftp site:
1. Before accessing your account on our FTP site, place all the files you wish to transmit in an appropriately named folder. Include source and all support files such as graphics and fonts. If sending pdf files, graphics and fonts are not needed.

2. Compress your files Stuffit Deluxe (Macintosh) or Winzip (PC). Macintosh files should also be BinHex encoded. This can be done with Stuffit Deluxe or DropStuff, or with most FTP client software. Macintosh users should encode PDF files as well, due to inconsistencies during transmission.

3. Access our FTP site from your computer, using your ftp transmission software and transmit your folder to ‘incoming’ folder. Macintosh users cannot use an Internet browser to send files via FTP. Use a FTP client application such as Fetch to transmit your files to our FTP site.

4. After FTP transmission is complete, send a confirming email to your customer service representative, so he/she is aware you have sent your files. Be sure to include the folder name in your email message.

5. You must send current hard-copy proofs of your digital files via delivery service or fax. Send to your customer service representative’s attention. If faxing proofs, please make arrangements with your customer service representative before sending.