Sales & Customer Service

Journal Graphics’ sales team is here for your convenience. Our goal is to define your printing needs and to accommodate them. Each job is a collaborative effort. We specialize in time-sensitive deadlines, turning your close call into a just-in-time delivery. Our objective is to match your printing needs with the equipment capabilities of our plant. By consulting with you on all project details — paper, size, folding, distribution and mailing — we help you create a piece that matches your image and delivers your message effectively. Once your job specifications have been determined, our Estimators will provide a written bid. When the bid is accepted, your sales consultant will assign a Customer Service Representative to your project.

Our Customer Service Representative is your designated contact and is the collector and keeper of production details, conveying to each department the information necessary to produce your job. Our shared knowledge of your end product enhances the production process, leading to smart decision-making.

A job begins before we ever have a disk in hand — it starts with careful planning. Every publication runs through our quality-control process and is checked and double-checked for accuracy. We want what you want, a job well done — accurate, on-time, and on budget.